FAQs
We understand that when you reach out for mental health support, you need timely access to care. We aim to offer appointments within two weeks of your initial enquiry, ensuring you receive help as quickly as possible. Urgent cases can be prioritised, and we always do our best to accommodate situations where a rapid assessment is clinically important.
You do not need a GP referral to use our service. You can seek advice and support from Oxford Psychiatry Group privately at any time. Many people approach us directly because they prefer a faster or more flexible route to assessment and treatment.
Pricing varies depending on the condition being assessed and the type of treatment or follow-up required. A full breakdown of our fees can be found below, so you know exactly what to expect before booking. If you have any questions about which appointment or service is right for you, our team will be happy to help guide you through the options.
Yes — all of our services are delivered remotely via secure video calls. This allows you to speak with a specialist from the comfort of your own home while ensuring full confidentiality and compliance with UK GDPR standards. Remote care is proven to be safe, effective, and highly convenient for most patients.
Yes. Our clinicians are fully qualified to assess and diagnose a wide range of mental health conditions, including ADHD, autism spectrum conditions, anxiety disorders, depression, bipolar disorder, PTSD, OCD and more. We follow national guidance and evidence-based assessment pathways to ensure your diagnosis is accurate and thorough.
Treatment timelines vary depending on your diagnosis, personal needs and the treatment plan created for you. Some people improve within weeks, while others benefit from longer-term support. Your clinician will discuss your goals with you, explain your options, and tailor a plan that works at a pace that feels right for you.
We will only contact your GP at your request. Many patients choose to involve their GP so that a shared care plan can be arranged, which may include ongoing prescriptions or monitoring in primary care. However, shared care is not available with every GP practice, and decisions are made on a case-by-case basis.
Please email your repeat prescription request to admin@oxfordpsychiatrygroup.com. Once your doctor has reviewed and approved the request, our team will contact you to confirm the details and next steps.
A prescription fee of £50 applies. Patients will be sent a payment link prior to the dispatch of the prescription.
What happens if I need a medication review?
Patients can request a medication review via the booking page by selecting either “ADHD Review and Follow Up” or “Admin Call.”
Our admin team will then be in touch to guide you appropriately and arrange follow-up with the relevant doctor if needed.
Somer Pharmacy aims to process prescriptions received during working hours on the same working day where possible.
How long does delivery usually take?
Most prescriptions are dispatched quickly once payment and the prescription have been received. In many cases, medication is received within 48 hours, however delivery times can vary depending on Royal Mail or courier services. Patients should still allow:
* 5 days for standard medications
* 10 working days for Controlled Drug medications
Royal Mail will usually attempt delivery three times. After this, your parcel will be available for collection from your local delivery office.
Somer Pharmacy can securely hold post-dated Controlled Drug prescriptions on file. Once the prescription becomes valid, they will contact you to arrange payment and dispatch.
Patients are usually sent a secure payment link by email for Controlled Drug prescriptions. Payment can also be made over the phone if preferred.
Somer Pharmacy is open:
* Monday to Friday: 9:00am – 5:30pm
* Closed weekends
* Telephone: 02921 510 510
* Email: contact@somerpharmacy.co.uk
Yes. Our psychiatrists are fully qualified to prescribe medication privately, and this includes controlled drugs where appropriate — such as ADHD medication — following a comprehensive clinical assessment. A fee applies for ongoing private prescriptions. We can also work with your GP on a shared care arrangement, although not all GP practices accept shared care for private diagnoses or treatment plans.
A psychiatric assessment is a supportive conversation in a safe, private space. Your clinician will ask about your current difficulties, past experiences, health background and goals. They may complete forms or structured assessments to understand your symptoms more clearly. After this, you will receive a diagnosis if appropriate, a personalised treatment plan, and — when suitable — a prescription or therapy referral. Follow-up appointments help guide your progress and adjust treatment as needed.
Yes. Everything you share with us is confidential and protected by strict data protection laws. Your information will only be shared if you ask us to involve your GP or other professionals. The only exception relates to safeguarding, where we are legally obliged to act to protect you or someone else from serious harm. Oxford Psychiatry Group is fully regulated by the Care Quality Commission (CQC), ensuring your care meets national standards for safety, privacy and quality.
Yes. We can provide letters, reports and documentation for workplaces, universities, DSA applications, fitness-to-study assessments and other settings where you may need support or adjustments. Your clinician will discuss what information is appropriate and helpful for your situation.
Yes. Oxford Psychiatry Group offers assessments and treatment pathways for both adults and children. We ensure age-appropriate approaches, safeguarding considerations and family involvement where needed.
If you are in immediate danger or feel unable to keep yourself safe, you should contact 999 or go to your nearest Accident & Emergency department. For urgent mental health support, contact your local NHS Crisis Team — every area in England has a 24/7 service, and details can be found on your local NHS website. You can also speak to the Samaritans24/7 on 116 123, or reach out to Mind, who provide emotional support and information about local mental health services. While we offer comprehensive assessments and treatment, we are not an emergency or crisis service, so it’s important to reach out to urgent care when you need it.
We are currently in the process of registering with several major insurance providers. At the moment we cannot accept insurance payments, but this will be available soon. We will update the website as new partnerships are confirmed.
We work closely with Somer Pharmacy for the dispensing and delivery of many prescriptions, including ADHD medications and Controlled Drugs.
How much notice do I need to give for my prescription?
Patients should allow:
* At least 5 days’ notice for standard medication requests
* At least 10 working days’ notice for Controlled Drug (CD) medication requests
This timeframe includes prescription processing, postage, dispensing, and delivery. Although prescriptions are often processed within 48 hours, patients should allow extra time for postal or courier delays.
Controlled Drug medications are delivered using Royal Mail Special Delivery Guaranteed by 1pm and require a signature on delivery.
Yes. Controlled Drug deliveries are charged at a fixed rate of £7.50 per delivery address.
Yes. Somer Pharmacy can defer dispatch to a day when you will be available to receive and sign for the medication.
Yes.
* Controlled Drug prescriptions must usually be paid by 3:30pm
* Non-Controlled Drug prescriptions must usually be paid by 4:00pm
Yes. If you would prefer to use a local pharmacy, Oxford Psychiatry Group can post your prescription to the pharmacy of your choice.
Please note that the same recommended notice periods still apply:
* 5 days for standard medications
* 10 working days for Controlled Drug medications
This is to allow enough time for prescription processing, postage, dispensing, and any
| Services | Fees |
|---|---|
General Adult Psychiatric Assessment with Report |
£490 |
General Adult Psychiatrist Review |
£240 |
Adult ADHD Assessment with Report |
£950 |
Adult ASD Assessment with Report |
£1790 |
Memory clinic Psychiatric Assessment |
£950 |
CAMHS ADHD Psychiatric Assessment |
£1200 |
CAMHS ASD Psychiatric Assessment |
£2500 |
CAMHS ADOS Psychiatric Assessment |
£800 |
CAMHS General Psychiatric Assessment with Report |
£600 |
CAMHS Titration Review |
£300 |
Initial Psychological Assessments and Talking Therapies |
£190 |
Follow up for Psychological Assessment and Talking Therapies |
£120 |
Private Prescription |
£70 |
Payment Plans via Klarna
Oxford Psychiatry Group may offer payment options through Klarna via our secure booking and patient management system, Semble. When selected, Klarna allows eligible patients to spread the cost of appointments according to payment plans offered by Klarna at the time of booking.
Any payment plan, credit agreement, or repayment arrangement is made directly between you and Klarna, facilitated through Semble, and is subject to Klarna’s own terms, eligibility checks, and lending decisions.
Oxford Psychiatry Group does not provide credit, make lending decisions, or manage repayment arrangements. Questions relating to instalments, payment schedules, refunds processing timelines, or credit agreements should be directed to Klarna in the first instance
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